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Article: VoicePlus Improves Customer Service and Invoicing Using Soffront CRM.
- Article from:
- Business Wire
- Article date:
- July 9, 2007
CopyrightCOPYRIGHT 2007 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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FREMONT, Calif. -- Soffront([R]) Software Inc., www.soffront.com, the leader of mid-market CRM software, today announced that VoicePlus, Inc. (www.voiceplus.com) is using Soffront CRM to track service tickets more effectively and invoice with greater accuracy and detail. VoicePlus provides integrated call processing systems and custom applications to various types and sizes of business.
A customer since August 2006, VoicePlus selected on-demand Soffront CRM because it offered a robust, web-based solution at an attractive price. "We wanted a solution that allowed us to access and view our ticketing software from anywhere," explained Brad Eickman, VP of Operations, ...