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Article: Communicating with patients: what happens in practice?(physical therapy)
- Article from:
- Physical Therapy
- Article date:
- May 1, 2007
- Author:
CopyrightCOPYRIGHT 2007 American Physical Therapy Association, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Communication has been described as the most important aspect of practice that health professionals have to master (1) and an essential requirement underpinning any successful encounter. (2) It has been widely studied within the fields of medicine, nursing, psychology, psychotherapy, and social science, and the complexity of measuring interactions between patients and health care professionals is well recognized.
It is important to consider not only what is said but also the manner in which it is conveyed, as communication traditionally incorporates verbal and nonverbal behaviors. Depending on the situation and the words used, verbal communication may be used for ...