Article: Eden ticketing system upgraded.(mobile ticketing system)(Brief article)

Byline: Lisa Kelly

Eden ticketing system upgraded

Lisa Kelly

z Cornwall tourist attraction the Eden Project has upgraded its mobile ticketing system after an earlier phase of the project ended up creating more work for box office staff.

The organisation has added an electronic wallet payment system so customers no longer have to contact a call centre, but can conduct the entire transaction using their mobile phone.

Under the old system, which was introduced to cut costs and reduce queueing, customers needed to talk to a box office agent to authorise payment for the e-ticket, sent as a barcode to their mobile phone.

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