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Study: Mobile Email Users Cite Mobile Phone Integration As Biggest Improvement Opportunity.
- Article from:
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PR Newswire
- Article date:
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August 14, 2007
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Copyright informationCOPYRIGHT 2007 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Introduces a Policy Framework to Rebalance Mobile User-IT Relationship
NORTHBOROUGH, Mass., Aug. 14 /PRNewswire/ -- Brockmann & Company, the customer insight research and consulting firm, today released findings from its latest independent self-funded report "Mobilizing Email: Improving the Mobile Email Experience." Mobile email is a tool for employees to be instantly responsive to customers, coworkers and automated business processes - something that agrees with employees and customers alike.
According to Peter Brockmann, president of Brockmann & Company, "The benefits of enabling mobile email are manifested in 55% higher employee satisfaction, 21% higher customer ...
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