Article: Royal Caribbean Cruise Line selects Sabio for major Workforce Optimisation (WFO) project; Impact 360 WFO solution to provide global cruise line with comprehensive overview of its contact centre performance.

Article: Sabio Adds Impact 360 Workforce Optimisation Suite ...
M2 Presswire;  August 1, 2006 ;     700+ words ... ... Sabio: Sabio Adds Impact 360 Workforce Optimisation Suite from Witness Systems to Its ... implementing a single provider workforce optimisation solution, including capturing ... a leading global provider of workforce optimisation software and services, announced ...

Article: HMRC, Norwich Union and the AA to share workforce ...
M2 Presswire;  October 17, 2005 ;     700+ words ... ... Norwich Union and the AA to share workforce optimisation best practice at Witness Systems ... tightly-woven, end-to-end workforce optimisation approach with its next generation ... a leading global provider of workforce optimisation software and services, is holding ...

Article: Witness Systems acquires Blue Pumpkin UK and Optimis Group ...
M2 Presswire;  May 24, 2005 ;     700+ words ... ... create UK leader in contact centre workforce optimisation; Combination reinvents quality ... a leading global provider of workforce optimisation software and services - today announced ... seamless set of contact centre workforce optimisation solutions to help capture customer ...

Article: Sabio strengthens Consultancy team to support Workforce ...
M2 Presswire;  June 4, 2007 ;     700+ words ... ... strengthens Consultancy team to support Workforce Optimisation business growth; Contact centre ... capacity following series of major Workforce Optimisation project successes(C)1994 ... the development of its specialist Workforce Optimisation (WFO) Practice following growth ...

Article: Witness Systems launches industry's first end-to-end ...
M2 Presswire;  April 4, 2005 ;     700+ words ... ... industry's first end-to-end workforce optimisation solution; Outlines course for ... a leading global provider of workforce optimisation software and services, unveiled ... Witness Systems. The comprehensive workforce optimisation solutions feature four functional ...

Article: Witness Systems transforms workforce optimisation ...
M2 Presswire;  September 27, 2005 ;     700+ words ... ... Witness Systems transforms workforce optimisation market with launch of Impact ... leading global provider of workforce optimisation software and services, is today introducing its new workforce optimisation solution - Impact 360 ...

Article: IBM selects Witness Systems' workforce optimisation ...
M2 Presswire;  March 30, 2005 ;     700+ words ... ... IBM selects Witness Systems' workforce optimisation software for Its IBM CRM Showcase ... a leading global provider of workforce optimisation software and services, today announced ... Witness Systems' contact centre workforce optimisation software as a key component of ...