Article: Automated marketing; * New tool integrates marketing into CRM.(Infusion Software's customer relationship management software, Infusion CRM)

Byline: James E. Gaskin

We talked about CRM programs a year ago in Getting Sales Departments Organized and about E-mail marketing services this

past March. But no company has done a good job putting the two together and adding a serious amount of automation until Infusion

Software and their Infusion CRM product line. The Infusion people have taken two things many small businesses find difficult

and aggravating (sales management and marketing) and combined them into one. While you might expect the result to be twice

as bad as the two separately, they seem to have made things twice as easy and more than doubled your chance of ...

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