Article: Fidelity in flux; Revolving door in executive suite has some wondering about 'constant improvements'.(Money Management)

Byline: Douglas Appell

BOSTON - Fidelity Investments' dedication to "kaizen,'' the Japanese business concept of improvement through continuous change, makes inevitable executive suite turnover an opportunity for the firm to move forward, spokeswoman Anne Crowley said following the Aug. 7 departure of distribution czar Ellyn A. McColgan.

Some Fidelity watchers are beginning to wonder if something is getting lost in translation, amid a spate of top-level turnover better captured by the phrase, "permanent revolution,'' coined by Bolshevik leader Leon Trotsky.

In Japan, kaizen - as practiced by companies such as Toyota Motor Corp. - involves an ...

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