Article: BRIEFING - ASIA INFORMATION TECHNOLOGY - AUG 27, 2007.

Article: NORTEL NETWORKS: Nortel Networks launches Call ...
M2 Presswire;  May 27, 1999 ;     700+ words ... ... value to customers. The Call Centre Academy will be launched ... in early summer 1999. The Call Centre Academy web site is open to Call Centre Academy Members only. Applications ... shares are listed on the New York, Toronto, Montreal, Vancouver ...

Article: NORTEL NETWORKS: Faithful & Gould selects Symposium Express ...
M2 Presswire;  June 16, 1999 ;     700+ words ... ... Symposium Express Call Centre is a software-only ... upgrade path to Symposium* Call Centre which can cater for up ... agents. Symposium Express Call Centre was supplied to Faithful ... shares are listed on the New York, Toronto, Montreal ...

Article: Netonomy and CosmoCom partner to deliver end-to-end customer care ...
M2 Presswire;  July 9, 2001 ;     700+ words ... ... seamless transition to a call centre agent where appropriate ... functionality with CosmoCom`s call centre facilities offers flexibility ... provider of new generation call centre platforms. Its unified ... Headquartered in Melville, New York, with offices and distribution ...

Article: PROFILE: FROM CALL CENTRE TO BOARDROOM.
Corporate Adviser;  November 19, 2008 ;     586 words ... ... in 1997, after working in a call centre for Axa. "This is my second ... ears Axa customer services call centre worker. Being a call centre worker was turning me into ... year. London in April, and New York in November. My best time ...

Article: Call centre bosses offer hope 950 jobs are safe
Evening Times;  February 8, 2008 ;     624 words ... ... would consider closing the call centre. We don't have enough call centre staff to deal with so many ... want to grow, not shrink. New York-based Morgan Stanley owned ... has expert knowledge of the call centre industry, has warned that ...

Article: Call centre industry thriving: call ...
Northern Ontario Business;  November 1, 2002 ;     700+ words ...The growth of the call centre industry in Thunder ... infrastructure to support the call centre industry. Young America ... company provides inbound call centre services, and provides ... of Bankers Trust in New York. In June 1999 Bankers ...

Article: Thomas Cook Scoops 'European Call Centre of the ...
PR Newswire;  December 12, 2000 ;     700+ words ... ... Services has won 'European 'Call Centre of the Year' for the second year running at Call Centre Expo 2000. The award ... leading industry magazine, Call Centre Focus, on Tuesday, 19 ... in Chicago, Dallas, New York, London, Amsterdam and ...