Article: Tour operator asked to pay Rs 82,000 for "deficient" service.

Tour operator asked to pay Rs 82,000 for "deficient" service

New Delhi, Sep 25 (PTI) -- Renowned tour operator, Cox and Kings, has been asked by a consumer court to pay Rs 82,000 as compensation to two tourists for providing poor service during their Europe tour.

Holding the travel company guilty of "deficiency" in service, the New Delhi District Consumer Disputes Redressal Forum President, K K Chopra, and members, R K Manchanda and Neeru Mittal, said "it was in fact the most horrifying experience for the tourists. The opposite party was guided only by the motive to make money".

The forum's directive came on a complaint filed by Sunil and Meera ...

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