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Article: Essential point about client/servers is that they help you serve clients.(bank client/server technology)(Column)
- Article from:
- American Banker
- Article date:
- May 31, 1995
- Author:
CopyrightCOPYRIGHT 1995 SourceMedia, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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The past several years have seen an extensive debate about the role of client/server technology in banking. While this debate has certainly identified important economic and operational issues, much of it has been fundamentally misdirected.
In concentrating on how the technology will perform, and at what costs, financial technologists have slighted the question of how the new technology will serve the essential objectives of banking.
The real issue in banking technology today isn't client/server; it's client service. The technology a bank chooses will be far less critical to its success than the ways it puts that technology to work for its clients.
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