Article: Seven ways to boost lead response.

Usually, software marketers think of direct mail as a medium for selling impulse items and for reaching installed base customers. But direct marketing consultant Jim Parker points out that direct mail can also generate sales leads--especially for high-ticket products that require long sales cycles. However, says Parker, "there's a basic dichotomy between order generation and lead generation that is all too often ignored." Parker recently offered several guidelines for using direct mail for lead generation:

* Don't sell: It's always tempting to look for a few quick orders, but Parker warns that mixed messages usually "confuse the issue." In fact, the best lead ...

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