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Article: Lithium Technologies Continues Rapid Growth; Adds 12 New Clients in September.
- Article from:
- Business Wire
- Article date:
- October 30, 2007
CopyrightCOPYRIGHT 2007 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Support Communities Becoming More Important Channel in Customer Service
EMERYVILLE, Calif. -- Lithium Technologies continues to make it easier for customers of leading organizations to find support online with its popular community support solution. Lithium's online communities are rapidly taking the lead as a first line of support for customer-centric companies with forum posts increasing to more than 10 million a month, messages read growing to 1.4 billion a month, and average users reaching more than 4.3 million per day. Following quickly on signing 12 new clients in September alone, Lithium has just launched new communities for AT&T U-Verse, Qwest, SanDisk ...