Article: Insurance agent job satisfaction.

ABSTRACT

Job satisfaction was measured and utilized to develop a model predictive for production (commission). Three models were tested: one using a global measure of job sat, one using individual components of job sat, and one using individual components of job sat in combination with individual characteristics. The most predictive and parsimonious model explained over one-third of the variability in productivity. This model included three job satisfaction measures--supervision, pay, and promotion--and one personal characteristic--tenure.

Keywords: Job Satisfaction, INDSALES, personal characteristics procedural justice.

INTRODUCTION

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