Child contact centre services receive GBP213,000 in government grants.

M2 Presswire;  January 30, 2003 ;     700+ words ......PRESSWIRE-30 January 2003-UK Government: Child contact centre services receive GBP213,000 in government...NACCC and other members of the Child Contact Centre Working Group, made real progress in...met. Notes to Editors: 1. The Child Contact Centre Working Group was established in ...

beCogent launches market's first, fully-functional IP-hosted contact...

M2 Presswire;  October 12, 2004 ;     700+ words ......fully-functional IP-hosted contact centre solution; Dramatically changes...model for companies setting up contact centre operations - based on a rental...to deliver fully integrated contact centre functionality, including recording...

Witness Systems identifies top ten contact centre focuses for 2005;...

M2 Presswire;  February 21, 2005 ;     700+ words ......Witness Systems identifies top ten contact centre focuses for 2005; Qualitative measurement...agents emerge as key drivers for 2005 contact centre success(C)1994-2005 M2 COMMUNICATIONS...RDATE:21022005 LONDON, UK - As the UK contact centre market matures, Witness Systems (NASDAQ...

Bright prospects for contact centre apps

New Straits Times;  July 3, 2006 ;     700+ words ......Times 07-03-2006 Bright prospects for contact centre apps Byline: Shyla Sangaran Edition...Update THE outlook for the Malaysian contact centre applications market looks bright with...investment pillars of the Malaysian contact centre applications market growth, said Frost...

SmartForce launches contact centre SolutionSets; SolutionSets impart...

M2 Presswire;  August 29, 2001 ;     700+ words ......2001-SmartForce: SmartForce launches contact centre SolutionSets; SolutionSets impart knowledge...time and cost to competency for new contact centre agents (C)1994-2001 M2 COMMUNICATIONS...today announced the availability of Contact Centre SolutionSets, comprehensive learning...

Building talents in contact centre

New Straits Times;  June 6, 2005 ;     700+ words ......Times 06-06-2005 Building talents in contact centre Byline: Shyla Sangaran Edition: Computimes...emerging as a global player in the contact centre industry. According to OmniTouch Sdn...as a leading regional player in the contact centre and shared service industry. To further...

First demonstration of Genesys 6 contact centre suite at Call Centre Expo;...

M2 Presswire;  September 28, 2001 ;     700+ words ......TELECOMMUNICATIONS: First demonstration of Genesys 6 contact centre suite at Call Centre Expo; Integrated contact centre suite provides companies with a single...leading provider of Universal Queue contact centre solutions, will give the first UK demonstration...

When South Shields were Chelsea's equals.(News)

The Journal (Newcastle, England);  May 4, 2007 ;     357 words ......far-off and barely believable days when South Shields played Chelsea in the same league will...the matches are auctioned. The two South Shields programmes and one from the 1921 Chelsea...pounds 2,000 and pounds 3,000. The South Shields programmes are from the games against...

Allstream Announces IP-Based Enterprise Contact Centre Solution.

PR Newswire;  September 28, 2005 ;     700+ words ......effective deployment of multimedia contact centre services TORONTO, Sept. 28...of its IP-based enterprise contact centre solution. An important next...evolution of Allstream's overall contact centre strategy, this fully-managed...

Sabio launches new Contact Centre Audit service to help organisations...

M2 Presswire;  June 7, 2005 ;     639 words ......June 2005-Sabio: Sabio launches new Contact Centre Audit service to help organisations...performance; Sabio Consultancy to benchmark contact centre operations against industry best practice...07062005 LONDON - Sabio, the innovative contact centre services and solutions company, has...

Cable & Wireless wins GBP4.5m contact centre contract with learndirect;...

M2 Presswire;  October 5, 2005 ;     700+ words ......Cable & Wireless wins GBP4.5m contact centre contract with learndirect; Improves...provide a managed Internet Protocol (IP) contact centre for learndirect, the government-funded...advice service. Cable & Wireless Contact Centre will support an expansion of learndirect...

Leading UK contact centre company announces record revenues and 700 new...

M2 Presswire;  September 7, 2004 ;     700+ words ......September 2004-beCogent: Leading UK contact centre company announces record revenues...new jobs, and invest in new contact centre facilities; Strong performance shows that it's possible for UK contact centre operators to compete and win...

Dataforce awards five-year Managed Service contact centre technology...

M2 Presswire;  May 12, 2005 ;     700+ words ......Dataforce awards five-year Managed Service contact centre technology contract to Sabio; UK's fastest growing outsourced contact centre operator partners with Sabio to optimise contact centre system performance; Sabio to drive major technology...

New Avaya IP contact centre applications enhance customer service with...

M2 Presswire;  June 20, 2005 ;     700+ words ......PRESSWIRE-20 June 2005-Avaya: New Avaya IP contact centre applications enhance customer service...systems and services, today announced new contact centre applications to help organisations...company's entire workforce - including contact centre agents, branch office employees and...

XO Interactive Unveils Contact Centre On-Demand; Hosted Offering Creates a...

M2 Presswire;  August 1, 2007 ;     700+ words ......2007-GENESYS: XO Interactive Unveils Contact Centre On-Demand; Hosted Offering Creates a Virtual Contact Centre Based on Integrated Genesys Technology...XO Communications, has introduced Contact Centre On-Demand, the first end-to-end contact...