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Bring your intranet into the 21st century: social media can make an outdated intranet easier to use--and make your employees more productive in the process.(WORKING WITH WEB 2.0)

Intranets are in dire shape. Built with tremendous enthusiasm and launched with great fanfare, the enterprise versions of the Internet contained within the boundaries of the organization have been languishing. Early intranets looked for all the world like the World Wide Web. Today, they still look like the World Wide Web--circa 1998.

While the Web itself has undergone unprecedented and dramatic change, intranets have stagnated from inattention and lack of funding. Sure, company resources are committed to maintaining the servers and adding content. A staggering number of companies abandoned print in their rush to embrace intranets, leaving the medium one of the few ...

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