Article: Knowledge management ... not just a catch phrase.

Everyone has heard the phrase, "one hand is not talking to the other." If you are like me, you may have felt that if you had just one more piece of information you could get a project completed. The question is how do you find that last elusive bit of information in your organization?

The answer lies in using knowledge management (KM). Lately, KM has become a catch phrase to solve all sorts of organizational problems, but to be an effective means of organizational change for the better, you must first find an applicable definition of KM and the right way to apply its concepts to your organization.

You will find tons of books about KM, and these books can ...

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