Article: Minorities, mediation and method: the view from one court-connected mediation program.

INTRODUCTION

This Article offers a granular, first-person view of cross-cultural dynamics in small claims court mediations in a metropolitan area with a population of one million people. It presents a four-year qualitative study of mediation processes in 125 cases involving minorities, drawn from studies involving about 300 cases. The study suggests three findings related to the long-running debate over the role of race in mediation: (1) minority status in terms of ethnicity, race, or national origin may not matter as much as gender; (2) neither gender nor ethnicity, race or national origin may matter as much as socio-economic class; and (3) a well-constructed, ...

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