Article: Direct satisfaction: finding the best deals, tech support, and service. (includes related article on ten rules of buying direct)(Computer Shopper Buying Guide) (Technology Information)

Making your product selection is only half the battle. Once you've decided, make sure you have the right information to get the most for your money. The direct channel does have the best deals around. What you want to ensure is that you'll never regret a purchase.

These guidelines, gleaned from Computer Shopper's Smart Shopper pages, will boost your chances of success. The tech-support tips below will help you determine whether a vendor can meet your support and service needs before you spend a single dollar. Our "10 Commandments of Buying Direct" should be by your phone before you pick up the receiver to place an order. And finally, researching product reviews and ...

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