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Article: Leading Limo Companies Integrate Real-Time Flight Info for Superior Service.
- Article from:
- Business Wire
- Article date:
- March 17, 2008
CopyrightCOPYRIGHT 2008 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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LAS VEGAS -- 80 percent of leading limousine and chauffeured transportation (LCT) companies increasingly rely on real-time flight status information to improve customer service. According to an informal survey conducted by the leading provider of customized data feeds for the LCT market, the ability to track client flights with accuracy offers new ways to build the customer relationship.
The results reflect a new standard in defining and delivering service excellence. For years, professional and courteous drivers behind the wheels of clean, comfortable and roomy cars were the keys to attracting and retaining customers. But in crowded metropolitan markets, such as ...