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Make Emotional Intelligence Work for You.(Human Resources)
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Quick Printing
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March 1, 2008
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Copyright informationCOPYRIGHT 2008 Cygnus Business Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Make Emotional Intelligence Work for You
by Debra Thompson
Think about the last time you had to let someone go. I bet it wasn't because they didn't know how to do their job. In fact, what I hear most of the time is that the "person was always complaining," or "they would lose self control when faced with tense or stressful situations," or "they wasted too much time on personality conflicts or complaining."
While intellectual knowledge and technical skills continue to be important, emotional intelligence skills have become even more crucial and valuable. It is often assumed that if a person is a rather intelligent individual, that he or she will be successful. This ...