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?Como se dice 'multicultural'? Understanding your multicultural workforce.(YOUR people)

When Michael walks through the halls of his facility, he has trouble understanding what his staff members are saying. It's as if they're speaking a foreign language--and they are. Michael's situation is not unique. As our working world mirrors the global neighborhood we inhabit, organizations reflect the reality of managing and communicating with an increasingly multicultural workforce.

According to the Bureau of Labor Statistics, in 2006, the U.S. labor pool included 15.3% foreign-born workers who accounted for more than half of the total labor force increase from the previous year. This trend will not slow down in the near future, and those of us who work with and manage ...

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