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A grounded theory research approach to building and testing TQM theory in operations management **.
- Article from:
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Omega
- Article date:
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October 1, 2008
- Author:
- McAdam, Rodney; Leonard, Denis; Henderson, Joan; Hazlett, Shirley-Ann
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Copyright informationCOPYRIGHT 2008 Adams Business Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Total quality management (TQM) has continued to develop as a strategic business improvement approach in organisations and within the Operations Management literature. Strategic TQM is a dynamic phenomenon, reflecting the complexity and technology development in the business environment. Therefore, this conception of TQM has led to significant challenges with regards to developing suitable models and research methodology where traditional, and normative research data, includes survey responses associated with deductive theory and testing. Such data, and its use, is often premised on cause and effect rationality and fails to supply deep rich data to address meanings, phenomena and complex ...
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Total quality approach to safety management
Professional Safety;
July 1, 1996 ;
Weinstein, Michael B;
787 words
...This article attempts to bridge the gap between total quality management (TQM) theory and its practical application to safety. A process for developing and implementing a safety management system that incorporates...
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The impact of environmental characteristics on TQM principles and...
Omega;
December 1, 2004 ;
Fuentes-Fuentes, Mar M. Albacete-Saez, Carlos A. Llorens-Montes, Javier F.;
787 words
......relevant dimensions of the specific environment such as dynamism, munificence and complexity, are the forerunners of the main strategic TQM dimensions and its performance. This leads us to analyze whether such environmental characteristics will have a positive...
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Management Gurus and Management Fashions.(Book Review)
Administrative Science Quarterly;
September 1, 2002 ;
Macy, Michael;
787 words
......pressure to get it right line up like lemmings to jump on one sure-fire, can't-miss panacea after the other? The list includes TQM, Theory Z (and Y and X), Management by Objectives, Zero-Based Budgeting, MBWA, Matrix Management, Kaiban, One-Minute Managing, Business...
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QUALITY MANAGEMENT IN SYSTEMS DEVELOPMENT: AN ORGANIZATIONAL SYSTEM...
MIS Quarterly;
September 1, 2000 ;
Ravichandran, T. Rai, Arun;
787 words
......for IS theory and practice a re discussed. Keywords: Systems development, information systems management, software quality, TQM theory, software process improvement ISRL Categories: AF0l01, AH05, DD04, E10206, E10218, E10220, Fal0 Introduction Quality improvement...
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TQM workforce factors and employee involvement: the pivotal role of...
Journal of Managerial Issues;
December 22, 2003 ;
Daily, Bonnie F. Bishop, James W.;
787 words
......continuous improvement (Crosby, 1979; Deming, 1986; Feigenbaum, 1991; Ishikawa, 1985; Juran, 1988; Juran and Gryna, 1993). TQM theory, as developed by the quality gurus, is an integrated management philosophy and set of practices that has an organization-wide...
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The strategic dynamics of total quality management: A grounded theory...
The Quality Management Journal;
January 1, 2002 ;
Leonard, Denis; McAdam, Rodney;
787 words
......perceived as an 11 atheoretical black box," a systematic and rigorous approach to TQM theory building must be adopted. The grounded theory approach to TQM theory building (see Figure 1) has potential for further development. This methodology...
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Fort Worth Star-Telegram, Texas, Profiles in Enterprise Column.(Knight...
Knight Ridder/Tribune Business News;
July 3, 2000 ;
Campbell, Geoffrey A.;
787 words
......businesses are urged to remember they have internal and external customers. Edmonds applauds Hyde's approach. He's putting the TQM theory into practice, whereas a lot of people don't even try, he says. But by creating an environment where everyone is treated as...
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Small business goes TQM; expectations of customers prompt move. (Total...
Crain's Cleveland Business;
October 11, 1993 ;
Mooney, Barbara;
690 words
......orders, he said. Then, about 18 months ago, the company was to establish manufacturing cells, another concept contained in the TQM theory. In the cells, a team of employees handled the manufacturing of products from start to finish, instead of having products...
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Modeling the role of total quality management in the customer focused...
Journal of Managerial Issues;
December 22, 1995 ;
Fredendall, Lawrence D. Robbins, Tina L.;
787 words
......evidence and many questions surrounding these cases still exist (Reger et al., 1994). Currently, the lack of a well developed TQM theory hinders efforts to address why some implementations of TQM fail. Theoretical development of TQM is needed so that managers...
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A longitudinal study of TQM implementation: factors influencing success...
Omega;
April 1, 2003 ;
Taylor, W.A. Wright, G.H.;
787 words
......10] asserted that TQM is still in an early stage of theory development. They stressed the need for scholarly development of TQM theory and the incorporation of existing management theories into its development. In so doing, they have echoed the concerns of...
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Total quality management: empirical, conceptual, and practical issues.
Administrative Science Quarterly;
June 1, 1995 ;
Hackman, J. Richard Wageman, Ruth;
787 words
......organizational scholarship about those same processes. And we conclude with an overall assessment of the current state of TQM theory and practice, including some speculations about what may be required if this potentially powerful approach is to take root...
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Today's Consultants Must Show Dedication to New Career Choice
The Journal Record;
July 2, 1994 ;
731 words
......of any informational seminars or workshops you can identify. QUESTION: As a principal in a large school district, how can TQM theory be applied in lieu of a traditional performance appraisal for my job? ANSWER: According to Terry Grier, superintendent of...
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