Article: Opinion: Op-Ed - Social media is crucial for an agency.

I spent much of the summer and fall of 2007 assembling my first electronic book on social-media strategy, There Is No Secret Sauce. I wrote the book because while there are thousands of brands that can afford to work with agencies like mine to devise its social-media strategy, there are others that either lack the budget or manpower to engage an agency. I wanted to provide a blueprint for getting started and getting to the point where the organization understands the value and potential of social media. Without tangibly seeing that promise, no organization will care enough to want to take it to the next level.

Not everyone in your organization or even your ...

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