Article: Attrition and Price Issues will be among the Most Important Challenges Facing Contact Center Outsourcers in 2008.

M2 PRESSWIRE-7 April 2008-Research and Markets: Attrition and Price Issues will be among the Most Important Challenges Facing Contact Center Outsourcers in 2008(C)1994-2008 M2 COMMUNICATIONS LTD

RDATE:07042008

Dublin - Research and Markets (http://www.researchandmarkets.com/reports/c87917) has announced the addition of "2008 Trends to Watch: Contact Center Outsourcing & Services" to their offering

The contact center outsourcing sector continues to change, driven by new technology innovations and shifting end-user requirements. This brief will identify the four key trends around these trends, and aims to provide the reader with The view on ...

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