Article: Making quality improvement a priority.(Guest Editorial)

Health care errors have received a great deal of press lately, which is no surprise given that 784,000 deaths per year are attributed to medical injuries. It follows that quality assurance in health care is a hot topic these days as well, and that's a good thing, but change needs to be about more than quality assurance--it needs to be about quality improvement.

An inspection of quality issues in health care reveals a number of common themes associated with medical errors. For example, in many cases it is not a single error but a convergence of multiple errors that occurs. Inconsistent processes, a lack of process metrics, tremendous variations in practice, and ...

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