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Article: Astea's web server delivers help desk indystry's most flexible web solution; Flexible new web client empowers users to research and resolve problems; Lets providers develop new capabilities and service levels.
- Article from:
- Business Wire
- Article date:
- December 5, 1995
CopyrightCOPYRIGHT 1995 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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CHALFONT, Pa.--(BUSINESS WIRE)--Dec. 5, 1995--Astea International (NASDAQ:ATEA) today introduced its pace-setting strategy and solutions to provide the help desk industry with universal access to the World Wide Web.
Astea Web Server empowers end users to independently research and resolve problems, and gives support providers the most flexible environment in which to deploy innovative new service capabilities customized to their end users' unique needs. Astea Web Server will initially be delivered in early 1996 on PowerHelp, Astea's popular client/server help desk software.
Astea Web Server offers significant advantages over the first-generation HTML access ...