Press release article from our research archive:

Trenita Ward Named Vice President, California Member Service Call Centers for Kaiser Permanente.

OAKLAND, Calif., April 23 /PRNewswire/ -- Kaiser Permanente has announced the promotion of Trenita Ward to vice president, California Member Service Call Centers. Ward previously served as director, California Member Service Call Centers. She joined Kaiser Permanente in 1988.

In her role, Ward is responsible for overseeing Kaiser Permanente's California Member Service Call Centers in Stockton and Corona. These locations include more than 700 employees answering a wide variety of telephone inquiries -- more than 8 million per year -- from current and prospective Kaiser Permanente California members about enrollment, benefits, products, coverage, facility information, and ...

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