Quality continues to be a hot topic. Why? For starters, the regulations require it, and it makes good economic sense. Most of all, patients deserve it. Savvy managers recognize the synergy between quality and efficiency. While quality is not unique to the lab and while laboratorians have been documenting quality for years, since the Institute of Medicine (IOM) study in 1999 there has been a huge push for healthcare organizations to implement quality systems for patient care. How can a laboratory information system (LIS) help streamline and standardize quality management for a lab facility today, recognizing that standardized reporting formats for IOM data are continuing to ...