Article: 12 steps to more effective supplier relationships.

By William Atkinson

Honesty is the best policy-for supplier management. At least, that's the thinking of Patrick Bliss, director of purchasing for educational programs and services firm Apollo Group in Phoenix. If you offer trust and loyalty to your suppliers, you can expect the same in return, Bliss says.

'Over the last three years, one of the things we have really focused on has been improving supplier relationships with communication,' says Bliss. 'This has helped us build some very strong supplier trust loyalties, which have helped our organization with spend management.'

With that in mind, Bliss recently offered Purchasing his 12 tips to ...

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