Article: CrystalTech Web Hosting Inc. Supports 70,000 Customers with SmarterTrack.

PHOENIX -- CrystalTech Web Hosting, Inc., a Newtek Business Services[TM] company and a leading provider of Windows Web hosting, has announced the adoption of SmarterTrack, the new customer service software created by SmarterTools, Inc. SmarterTrack will provide CrystalTech with all the features and functionality of a robust Help Desk, Ticket System, Live Chat, Cost Analysis, Data Mining, Knowledge Base, and Reporting software applications delivered within one elegant web interface.

"We are very excited to be one of the first major Windows hosting companies to fully integrate SmarterTrack into our customer service and support system," said Robert Cichon, President ...

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