Market Notification for Auto-Graphics, Inc.

M2 Presswire;  April 10, 2006 ;     700+ words ......Notification for Auto-Graphics, Inc.(C)1994-20...Notification for Auto-Graphics, Inc. (Pink...in which Auto-Graphics has delivered...operating income. Auto-Graphics' net sales...in 2004. Auto-Graphics continues...libraries; AGent Resource ...

REZconnect strategic partnership. (News Update).(with Mailpound.com)(Brief...

Travel Agent;  March 4, 2002 ;     117 words ...Reservations service REZconnect has signed a strategic partnership with Mailpound.com (an agent resource Web site) that will give Mailpound's agent subscribers the ability to book and confirm a supplier's e-mail promotion. The Web-based...

Crystal sweepstakes. (News Update).(Brief Article)

Travel Agent;  August 19, 2002 ;     113 words ......agents who register at Crystal's agent Web site [agent.crystalcruises.com] are automatically entered to win. This online agent resource center offers such sales tools as brochures, promotional offers and the ability to order Bon Voyage gifts for clients. Agents...

Crystal sweepstakes. (News Update).

Travel Agent;  August 5, 2002 ;     112 words ......who register at Crystal's agent Web site [http://agent.crystal-cruises.com] are automatically entered to win. This online agent resource center offers such sales tools as ebrochures, promotional offers and the ability to order Bon Voyage gifts for clients...

etalk Announces Innovative eLearning in the Contact Center.

PR Newswire;  August 1, 2006 ;     700+ words ...Qfiniti Expert Makes Training Content Available as Real-time Agent Resource DALLAS, Texas, August 1 /PRNewswire-FirstCall/ -- etalk, a division of Autonomy Corporation plc and leading provider of contact...

Seeing is believing: The 2002 fam trips to Orlando are designed to help...

Travel Agent;  March 25, 2002 ;     593 words ......wants you to see it firsthand. In fact, the CVB is promoting its 2002 famtrip series-called the STAR (Specialized Travel Agent Resource) program-more heavily this year than in years past. The Orlando tourism industry took a severe hit in the aftermath of Sept...

IEX AND ROCKWELL FIRSTPOINT CONTACT ANNOUNCE GLOBAL STRATEGIC...

Federal Computer Market Report;  May 27, 2002 ;     613 words ......Management and TotalNet Call Routing enhances Rockwell FirstPoint Contact's offerings to its customers by providing solutions for agent resource optimization and multi-site (networking) call distribution issues facing larger contact centers. Already integrated successfully...

Loot selects Open Wave Workforce Management from Sabio for its...

M2 Presswire;  January 6, 2004 ;     700+ words ......this year's prestigious European Call Centre of the Year award, and will use Open Wave WFM software from Sabio to forecast agent resource requirements at its Wembley contact centre and then schedule the correct number of staff to ensure that customer service...

BSkyB signs contract with Sabio for Workforce Management (WFM) solution;...

M2 Presswire;  October 23, 2003 ;     700+ words ......one million customer calls per week. Under the new contract, BSkyB will use Open Wave WFM software from Sabio to forecast agent resource requirements and schedule BSkyB contact centre staff to ensure customer service levels are met efficiently. In addition...

(C) Business Insurance directory of agents and brokers.(Statistical Data...

Business Insurance;  July 17, 2000 ;     700+ words ......Inc. Retail brokerage: 85% commissions, 15% fees. Employee benefits: 58% of revenue in 1999. Non-retail subsidiaries: CBIZ Agent Resource Inc., Columbia, Md.; Cornerstone Broker Insurance Services Agency Inc., Cincinnati; Employers Select Plan of Ohio, Columbus...

Sabio to deploy predictive dialler into Conduit's virtual contact centre...

M2 Presswire;  April 20, 2006 ;     700+ words ......Conduit's agents to make sales calls based on availability, and provide the company with greater flexibility to distribute its agent resource throughout the enterprise. The solution will ensure that calls are set up for the three sites based on the number of active...

Newport City Council selects Open Wave Workforce Management (WFM) solution...

M2 Presswire;  February 13, 2004 ;     700+ words ......allocations, as well as for day-to-day planning and real-time management. With Open Wave the Council will be able to forecast agent resource requirements accurately, and then match resource levels to increased call demand as citizens become familiar with the services...

Banco Rio Selects Genesys to Transform its Call Center.

PR Newswire;  October 5, 2005 ;     671 words ......Genesys solutions, customers have more options for self-service and when needed can be quickly connected to the best available agent resource at Banco Rio, minimizing caller wait time and improving the level of personalized service given to each customer. In addition...

Office of the Press Secretary -- President Clinton names Bob Armstrong,...

M2 Presswire;  December 13, 2000 ;     700+ words ......University of California at Berkeley. Palemon A. Martinez, of Valdez, New Mexico, served as a Santa Fe County Extension Agent, Resource Conservation and Development Specialist, and Northern District Extension Director for the New Mexico State University Cooperative...

FBI 'reprioritized' after '01 terror attacks, report says.(NATION)

The Washington Times;  October 5, 2004 ;     507 words ......General's investigation showed that 12 of the 30 FBI investigative classifications experiencing the largest reductions in agent resource utilization were related to organized crime and drug matters; eight classifications were associated with white-collar crime...