Article: NCR announces comprehensive computer-telephone integration solutions for optimal call center customer service and sales; Provides data warehouse integration for additional customer insight; New partnership with Nabnasset Corp., leading CTI client/server software provider.

Article: Clarke American Deploys Quintus' CTI Solution in ...
Business Wire;  November 9, 1998 ;     700+ words ... ... director of service planning, "We selected Quintus' Nabnasset CTI solution because they offered real, honest-to-goodness CTI ... About Nabnasset CTI Quintus' Nabnasset CTI is a packaged CTI solution used to take advantage of the latest methods of computer ...

Article: Max ASP Selects Camrivox for Winning CTI Solution; ...
M2 Presswire;  November 5, 2008 ;     700+ words ... ... 2008-Camrivox Ltd: Max ASP Selects Camrivox for Winning CTI Solution; Telesales specialist chooses Flexor Software to integrate ... model of on-demand software to deliver an easily installed CTI solution that will help Max ASP to compete head-on with much larger ...

Article: !NTERPRISE Networking Services from U.S. WEST Launches First ...
PR Newswire;  February 18, 1997 ;     700+ words ... ... Minnesota/Iowa Will Conduct Market Trial of !NTERPRISE's CTI Solution Supported by Sun Microsystems, Brite and Genesys Telecommunications ... results expected by the end of February. "The !NTERPRISE CTI solution, now in successful trial at AAA, demonstrates how real ...

Article: Spanlink's FastCall CTI Solution Enhances Remedy ...
Business Wire;  September 21, 1998 ;     700+ words ... ... help desks, has joined the Remedy(R) Corporation Product Partners Program with FastCall(R), a tightly integrated CTI solution for the Help Desk(tm) application. FastCall is an automated screen pop solution that saves agent time by simultaneously ...

Article: CallWare, IBM Join Forces to Provide Advanced CTI ...
PR Newswire;  October 7, 1997 ;     700+ words ... ... be pre-configured, tested and certified for network and PBX compatibility, resulting in a true, out-of-the-box CTI solution for customers. The new offering also will include the following CallWare software features: Unified Messaging -- CallWare ...

Article: Web-enable a call center with an alternate CTI ...
Communications News;  February 1, 2001 ;     700+ words ... ... at corporate headquarters located in Poulsbo, WA, presented other inadequacies. The search began for an "alternative" CTI solution--one that afforded a simpler way to Web-enable the call center, while still giving Boxlight sophisticated telephony ...

Article: Optimizing outbound calls. (Harte-Hanks Direct Marketing's ...
Communications News;  April 1, 1998 ;     700+ words ...A CTI solution focusing on outbound rather than inbound calls leads to a 35% increase in agent productivity. Managing sales leads and customer ...