Newspaper article from our research archive:

Hospital appointments hit by 'glitches' in system.(News)

APPOINTMENTS at two Liverpool hospitals were disrupted after patients' medical records were transferred on to a new computer system.

Some patients with an appointment at the Royal Liverpool and Broad green hospitals were turned away when they arrived to see their doctor.

The two hospitals launched their new multi-million pound patient administration system about two weeks ago.

Health bosses yesterday insisted the set-up was tested rigorously to iron out any glitches, with more than 4,000 staff going through extensive training.

But a number of outpatients complained of problems, including long delays, as staff struggled to locate their hospital records.

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