Article: Diamond winner of IDM's business performance awards for 2007--TV Licensing student campaign 2003-2007: 50 pints or a TV licence?(Case Studies)(Case study)

How effective marketing has made student TV licences 'the norm' over evasion on campus

Abstract

BBC TV Licensing has for years faced a problem in persuading university students on campus to purchase a television licence. Although some 45 per cent of a stable (over the years in question) population of 300,000 students on campus take a television set with them, evasion of the licence fee had been the norm--a result in part of ignorance, in part of lack of belief in consequences. This campaign set out to change this, and did so to the extent that evasion is now the exception, not the norm. It is indeed a textbook example of improved business performance ...

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