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Article: Agent-supported situation awareness in global business.
- Article from:
- International Journal of Business Research
- Article date:
- January 1, 2008
- Author:
CopyrightCOPYRIGHT 2008 International Academy of Business and Economics. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ABSTRACT
With increasing globalization, business people travel frequently to other countries to face diversified cultures and unfamiliar and dynamic environments. They hope for information and knowledge support to familiarize themselves quickly with the new environment to acquire situation awareness (SA). Such business people increasingly rely on the Internet. However, surfing the Internet to research is time consuming, and these researchers suffer from information overload. Those seeking situation awareness expect more advanced, intelligent help. This paper investigates the potential use of intelligent agents to support situation awareness in global business and ...