Article: Market share movers.(Industry Overview)

Even as production volume nosedived, some mortgage lenders made their market share soar in certain key markets. What's the secret to market share success? A few winning companies explain their strategies.

A falloff in loan production from 1994 to 1995 caused many lenders to reassess how they measure their business performance. Looking at total production is the traditional - and simplest - way to quantify a company's growth. But other yardsticks are better tools for discovering how efficiently a lender is making use of its resources to mine the opportunities at hand.

Some alternative performance measurements that have won acceptance include the profitability ...

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