Article: Passion with a Plus from Emaar Hospitality Group.

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Emaar Hospitality Group has introduced Passion Plus, a new system of standards and procedures to enhance the guest experience, at all its properties including hotels, serviced residences and leisure clubs. Passion Plus aims at ensuring consistency of service and superior guest experience across all operational aspects of EmaarCOs diverse hospitality & leisure portfolio. Developed by Guest Best, an international quality consultancy, in association with the management team of Emaar Hospitality Group, the system sets a new benchmark in corporate standards, standard operating procedures, learning and development checklists and service ...

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