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Article: Activa Live Chat Introduces Intelligence Rules and Expanded Features.
- Article from:
- PR Newswire
- Article date:
- August 19, 2008
CopyrightCOPYRIGHT 2008 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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ST. CLAIR SHORES, Mich., Aug. 19 /PRNewswire/ -- Activa Live, Inc., a provider of on-demand live chat technology for Website sales and customer service, today introduced Intelligence Rules, an incredible new feature that helps its customers automatically target and engage with key visitors and high value customers.
Intelligence Rules enable Activa Live Chat customers to setup simple or complex parameters that automatically determine when, to which visitors and on which pages to offer live assistance.
When used as an option with automated chat invitations, customers can specify criteria that must be met before the invitation to chat is offered. Examples ...