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Article: Advanced QFD: Linking Technology to Market and Company Needs.

Article from:
IIE Transactions
Article date:
March 1, 1996
Author:
Copyright

Quality Function Deployment (QFD) is a good communication tool. It helps identify important customer needs and system requirements early in the system design process. Two new books show how QFD fits into the Systems Engineering process.

Advanced QFD explains all the details for using QFD. The American Standards Institute (ASI) promulgates the waterfall process in which the first QFD chart compares the customer's demands (or needs) to quality characteristics. The second chart then investigates the relationships between these quality characteristics and the parts or characteristics of the product. The third chart subsequently examines the relationships between these ...

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