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Article: Velaro's New Live Chat for NetSuite Expands CRM Functionality for Customer Service and Support.
- Article from:
- Science Letter
- Article date:
- August 5, 2008
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Velaro, Inc., a leading provider of live help for increasing sales, announced the release of Live Chat for NetSuite. This new version of the company's live chat software features tight integration with the NetSuite on-demand business management suite and takes full advantage of NetSuite's powerful ability to present a 360-degree view of customer information by leveraging core functionality in CRM, ERP and Ecommerce. Live Chat for NetSuite provides key benefits to businesses including: real-time visibility to all customer data; accurate and error-free documentation of customer support notes; and elimination of transferring data from one application to another, thus saving ...