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Article: VERSATILITY, INC. AND CINCOM SYSTEMS ANNOUNCE PARTNERSHIP TO EXTEND CALL CENTERS ENTERPRISE WIDE; Alliance to Provide Organizations With Ideal Customer Service Solutions.
- Article from:
- Business Wire
- Article date:
- June 24, 1996
CopyrightCOPYRIGHT 1996 Business Wire. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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FAIRFAX, Va.--(BUSINESS WIRE)--June 24, 1996--Versatility, Inc., (formerly NPRI), the fastest growing provider of open, client/server-based call center software applications, and Cincom Systems, Inc., today announced a joint marketing alliance to integrate Versatility's call center applications with Cincom's TOTAL FrameWork software environment to extend the power of call center technology throughout the corporation. The alliance will provide corporations with a comprehensive solution for quickly and efficiently delivering to its customers critical information such as the status of a health insurance claim or value of a brokerage account, no matter where the data resides ...