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Asda tries out new feedback opportunity.(news)(ASDA Group Ltd.)(Brief article)
- Article from:
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Grocer
- Article date:
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August 16, 2008
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Copyright informationCOPYRIGHT 2008 William Reed Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Asda is giving customers a new opportunity to provide feedback on their instore shopping experience.
The short phone and online survey, advertised on the back of till receipts, questions shoppers on availability and customer service, and has been trialled in 20 stores in the west of Scotland for five weeks.
Customers can also nominate staff who have provided excellent service.
It works in ...
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