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Article: Technology Contracts: KNOW THY VENDOR!
- Article from:
- Mondaq Business Briefing
- Article date:
- September 14, 2008
- Author:
CopyrightCOPYRIGHT 2008 Mondaq Ltd. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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A cardinal rule of any contract for services or products is to "know your vendor." Granted, the requisite knowledge will vary with the risk profile of the service or product, but information technology and business process outsourcing contracts invariably require close vendor scrutiny.
Examples for energy utilities include contracts involving automated meter reading and advanced metering infrastructure (AMR/AMI), meter data management systems (MDMS), customer information systems (CIS), and billing systems, to name a few. For such contracts, the risk profile is affected by whether the deal is an outsourcing or a system acquisition, but either way, ...