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Article: J.D. Power and Associates Reports: John Deere Ranks Highest in Customer Satisfaction With Lawn Mowers in Inaugural Study.
- Article from:
- PR Newswire
- Article date:
- September 16, 2008
CopyrightCOPYRIGHT 2008 PR Newswire Association LLC. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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WESTLAKE VILLAGE, Calif., Sept. 16 /PRNewswire/ -- John Deere ranks highest in satisfying customers with walk-behind lawn mowers, according to the J.D. Power and Associates 2008 Walk-Behind Lawn Mower Study(SM) released today.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050527/LAF028LOGO-a )
The inaugural study measures customer satisfaction with walk-behind lawn mowers by examining four key factors (listed in order of importance): performance (including engine power, ease of starting and cutting effectiveness); maintenance (including durability and routine maintenance demands); warranty and price. The study is designed to provide information that ...