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Article: Stop moaning-be thankful for work.
- Article from:
- Tire Business
- Article date:
- October 13, 2008
- Author:
CopyrightCOPYRIGHT 2008 Crain Communications, Inc. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Byline: Dan Marinucci
Some technicians need to spend more time focusing on customer satisfaction and less time second-guessing the work the boss assigns them.
They should be grateful for a busy schedule at a time when other workersincluding automotive techsare jobless through no fault of their own.
In any given kind of business, you're bound to encounter a range of employees and attitudes. For instance, you can have some career-minded people who are totally committed to the long-term health of your tire dealership or service shop.
At the other end of the spectrum, you could have semi-slackers who do the absolute minimum to get by and ...