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Article: J.D. Power and Associates Reports: Garmin Ranks Highest in Customer Satisfaction With Portable Navigation Devices.
- Article from:
- PR Newswire
- Article date:
- October 23, 2008
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Navigation System Prices Decline as More Models Enter the Market
WESTLAKE VILLAGE, Calif., Oct. 23 /PRNewswire/ -- Garmin ranks highest in satisfying portable navigation device owners, according to the J.D. Power and Associates 2008 Portable Navigation Device Usage and Satisfaction Study(SM) released today.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050527/LAF028LOGO-a)
Now in its second year, the study measures customer satisfaction with portable navigation devices (PND) by examining six factors: ease of use; routing; system appearance; speed of system; voice directions; and navigation display screen. In particular, the appearance and system ...