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Article: J.D. Power and Associates Reports: Chukchansi Gold Resort & Casino Ranks Highest in Customer Satisfaction With the Casino Experience in Inaugural Northern California Casino Study.
- Article from:
- PR Newswire
- Article date:
- October 29, 2008
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Satisfaction Levels are Considerably Higher among Members of Casino Players Clubs
WESTLAKE VILLAGE, Calif., Oct. 29 /PRNewswire/ -- Chukchansi Gold Resort & Casino ranks highest in satisfying customers among Indian gaming casinos in Northern California, according to the J.D. Power and Associates 2008 Northern California Indian Gaming Casino Satisfaction Study(SM) released today.
(Logo: http://www.newscom.com/cgi-bin/prnh/20050527/LAF028LOGO-a)
The inaugural study measures overall customer satisfaction based on performance in five key measures (listed in order of importance): gaming (33%); facility (27%); cage cashier/ticket redemption machine ...