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Article: Sorting out customer service. (customer service of banks)(includes related articles on CoreStates Financial Corp.'s restructuring of its customer service and the customer service mind-set)
- Article from:
- Bank Marketing
- Article date:
- December 1, 1996
- Author:
CopyrightCOPYRIGHT 1996 Bank Marketing Assn. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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