Article: Education and training in the IRS today.

IRS Efforts to Reengineer Training

Since 1986, the Service has conducted at least eight formal studies of its training function, organization, processes and priorities. Many of the recommendations in these studies were not implemented, for a variety of internal and external reasons; however, all resulted in the following conclusions and recommendations.

* The IRS must become a continuous learning organization in which ongoing employee skills development is recognized as crucial to achieving the Service's mission and business plan strategies.

* Education and training should be corporate assets and considered an investment.

* ...

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