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Article: OCS operator of the year: Howard Chapman: Royal. Cup Coffee Co., Birmingham, Ala.: Howard Chapman believes the benefits of brew-by-pack coffee are such that OCS sales will continue to grow rapidly. He has noticed customers cutting back in other areas to continue buying good coffee.(READERS' CHOICE AWARDS)
- Article from:
- Automatic Merchandiser
- Article date:
- December 1, 2008
- Author:
CopyrightCOPYRIGHT 2008 Cygnus Business Media. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. (Hide copyright information)
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Consumers might be unnerved by rising unemployment and falling stock prices, but they still love a good cup of coffee.
Howard Chapman, office beverage manager at Royal Cup Coffee Co. in Birmingham, Ala., isn't worried. The company continues to expand as more customers discover the benefits of high quality OCS. A company with the right infrastructure to deliver a great product along with sensational service has nothing but growth ahead of it.
Chapman, the 2008 Automatic Merchandiser OCS Operator of the Year, has witnessed the evolution of high quality OCS. The company has aggressively marketed the single-cup systems that have delivered constant growth to ...